Thank you for purchasing from us.
Refunds are applicable only if the supplied part does not meet the set quality standards or does not match the standard brand manufacturer configuration.
Important Notes:
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To claim a refund, a clear picture of the supplied part must be provided for verification. This is necessary to assess the issue and validate the claim.
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If the part has been correctly supplied as per the exact manufacturer specifications, a return or refund will not be applicable. Please confirm the part configuration and fitment with our team via email or chat support before placing your order.
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Refunds are not eligible beyond 30 days from the date of purchase, as transactions expire with most payment providers after this period.
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Refunds are processed only through the original mode of payment and may take 10 to 45 days, depending on your credit card issuer.
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Delivery/shipping charges are non-refundable, and return shipping costs must be borne by the customer.
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The refund amount is 95% of the order value, excluding original and return shipping charges.
All return requests must be submitted to biz@motofork.com. If the return is approved, a return label will be sent via email. Please note that returns for products ordered with incorrect specifications or part numbers are not eligible for refund.
We strongly encourage customers to verify part compatibility and specifications before placing an order.
For any questions or further assistance, feel free to contact us.